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"We
have been involved with the Remedy Action Request System since version
1.2 and been actively involved with the Beta testing program every
step of the way since 1994."
Bull
Creek Data offers you the complete line of Remedy solutions. Whether
it's CRM, IT Services Management, eBusiness or custom Rapid Application
Development, we are here to meet your needs.
Customer
Relations Management Solutions
Remedy
CRM Solutions can work independently or as an integrated suite.
Integration enhances collaboration among your sales, marketing,
support, engineering, and quality assurance departments by allowing
people to share up-to-the-minute information. This enhanced collaboration
helps you identify more sales opportunities, increase sensitivity
to customer input, and improve product quality.
Remedy
Leads Management™ helps you manage marketing campaigns
and presales lead qualification for more effective acquisition
and retention of satisfied, loyal customers.
Remedy
Sales Continuum™ provides critical information to in-house
and remote sales reps, saving valuable time and improving close
ratios by enabling people to focus on the opportunities that fit
an optimal customer profile.
Remedy
Customer Support™ automates support processes and provides
closed-loop resolution to your customers, so you can provide the
superior service it takes to increase customer satisfaction and
drive repeat business.
Remedy
Quality Management™ helps you track product issues through
the resolution process, so you can turn customer wants and needs
into product enhancements-thereby increasing product quality and
enhancing customer satisfaction.
Remedy®
IT Service Management Solutions
Remedy
ITSM Solutions include the Remedy Strategic Service Suite™,
an integrated set of Web-enabled software applications that together
give you complete and effective control of your entire technology
lifecycle.
Remedy
Asset Management™ gives you the information you need
to better align your IT assets with enterprise and business unit
requirements, resulting in reduced costs and increased organizational
productivity.
Remedy
Change Management™ enables you to analyze and understand
the impact, risks, and resource availability associated with IT
changes, enabling you to reduce the risks and increase user satisfaction.
Remedy
Help Desk™ automates support processes to help you lower
support costs while improving the level and quality of the support
you deliver.
Remedy
Service Level Agreements™ lets you manage IT service
quality with proactive service level agreements that you define,
enabling you to raise the credibility of the IT department and
demonstrate the IT staff’s contribution to corporate success.
Action
Request System
Users
benefit from flexible applications optimized for your unique requirements.
Remedy automates the entering, tracking and resolving of issues
with the most open, scalable, web-friendly, quickly deployable solutions
available. All Remedy-powered applications (packaged, customized
and custom-built) inherit the benefits of the world’s most
adaptable application foundation, proven in 8800+ implementations.
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Flashboards
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Distributed
Server Option |
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Remedy
Migrator |
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Remedy
Approval Server |
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Remedy
Enterprise Integration Solutions |
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Full
Text Option |
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Remedy
Web/ARWeb |
Bull
Creek Data Partners
Bull
Creek Data has existing partnerships with companies that sell products
which integrate with Remedy Corporation's Action Request System.
These partnerships are exclusive to Bull Creek Data and provide
us with the access to and working knowledge of our Product Partners'
products.
NavaraSoft
Netopia
ServiceWare
TekTools
Telamon
Ultimate Workflow Integration Partners
Inc.
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