About Bull Creek Data Corporation

Our Mission: "To provide technology based solutions that introduce or improve accountability, efficiency, data integrity, ownership and profitability"

Background

Since1994, Bull Creek Data founder Phil Bautista has been working with the Remedy Corporation's Action Request System to provide business solutions to develop, implement, integrate and organize applications. From its inception in 1996, Bull Creek Data (BCD) has focused on the real world needs of the business community to organize data using the Remedy AR System. Our relationship with Remedy enables us to provide Remedy products in addition to continuing to provide the highest level of Remedy Consulting available. From its headquarters in Austin, Texas, BCD has assisted with Remedy projects around the world helping people in Venezuela, Peru, and rolling our custom applications in Norway, France, England, Japan, as well as here in the USA. Presentations at the international Remedy Users Group conferences, involvement in every major Beta program with Remedy products, and continued sponsorship of localized Remedy Users groups in Houston, Austin, Dallas, Sacramento, Santa Clara, Brea, and Long Beach has helped the company maintain direct contact with Remedy Users, Administrators, and Developers.

Remedy Activities

Bull Creek Data Corporation has a long and an extensive relationship with Remedy. Bull Creek Data is today a Reselling Implementer.

The Bull Creek Advantage

Bull Creek Data considers that the following points differentiate them in the Remedy market:

• Experience
  "Experience counts", that's what our customers tell us. Having worked with many difference vertical markets in developing and integrating Remedy products and solutions, we bring a quicker time to market for our customers with a higher level of success and integrity.
• Accountability
  We use our own Remedy system to notify our customers when our consultants arrive on site, and to let them know what work we have accomplished for them that day, not at the end of the week or month. Our consultants login to our AR System server using Remedy and ARWeb for every engagement each day. An email is sent to our customer's project manager as well as our internal project manager to provide unparalleled accountability when we are on site or working on your project. At the end of each day, we log the work performed and any additional information regarding your project which is emailed to the project managers with the time spent in doing so for each consultant on the project.
• Partnerships
  Our partner programs allow us access to Remedy products and integrations as well as third party application that compliment the Remedy solutions we design and implement. We have access to additional software and support from the following partners:
  

• Customer First
  Each customer is different. Many have resident resources for System Administration, Database Administration, or Remedy Development. Our approach is different than many other consulting organizations. We want to work with you to utilize your own resources and involve your team in the development and implementation cycle in order to maximize your potential for success and retain the knowledge gained from the engagement. By putting the Customer First, we have been able to achieve an incredibly high rate of success for our Customers. This is in keeping with our goals and allow us to accurately say "When you succeed, We succeed".

Business Expertise

Bull Creek Data operates in many markets with a broad variety of solutions and partners. Bull Creek Data has developed a reputation of understanding the customer's needs and taking full responsibility to deliver a complete project that typically is completed early and under budget. Bull Creek Data provides proven consultants and the methodology to guide the customer through all stages in a system integration project. This includes the planning phase through discovery, development, and implementation. Our goal is to assist the customer to becoming self sufficient through a technology transfer. We have in-depth expertise in the following areas:

• ARS Custom Implementation
• Help Desk Implementation
• Asset Management Implementation
• Document Management
• Project Management
• Time Card Tracking
• Bar Coding Applications

Project Guidelines

At pre-proposal phase, Bull Creek Data has the personnel with the certified skills and methodology to analyze customer needs and requirements. We can assist the customer to develop a detailed project plan and determine the best business solution. Bull Creek Data is an integral partner to successful project implementation.

Employees

Bull Creek Data has highly dedicated staff of Remedy Approved Consultants (RAC's), Business Consultants, dedicated sales personnel, developers, product specialists, and project managers to serve your needs.

Clients

Baylor College of Medicine
The Capital Group
Cambridge Technologies
Charter Communications
Chrylser Corporation
EduCare Inc.
Excel Communications
InSync Internet Services
Lufkin-Conroe Telephone Exchange, Inc.
Marathon Oil Company
Memorial Hermann Healthcare System
National Telemanagement Corporation
Nokia Mobile Phones
Petris Technology
SBC Advanced Solutions
Schlumberger Oilfield Services
Signet Partners
State University of New York (SUNY)
Tek-Tools Inc.
Tel-Tex Inc.
Tivoli
TransAmerica
TXU Communications
University of Houston
University of Texas
The Wheel Group